Shipping and returns

Shipment

We try to ship orders received by 11:00 a.m. Monday through Friday the same day. 🎁📦

As soon as your package is on its way, you'll receive a shipping confirmation with a tracking link so you can track exactly when your order will arrive. Delivery to Packstations is available.

📍 Shipping costs & delivery times

For orders over 99 € we ship free of charge within Germany and the EU .

For international shipments , shipping is free for orders over €200 .

country	Delivery time	Shipping costs below order value limit	Free shipping from
Germany 🇩🇪	2-4 working days	4.95 €	99 €
EU 🇪🇺	2-8 working days	6.95 €	99 €
Switzerland 🇨🇭	5-9 working days	10.00 €	200 €
Rest of the world 🌍	8-12 working days	will be charged at checkout	200 €

📌 Important note:

If a package is not picked up or refused, we will incur return shipping and handling costs. Unfortunately, we have to charge a fee of €12 for this. This fee may be higher for international orders.

💡 Customs & Taxes

For deliveries to non-EU countries, customs duties, taxes, or import fees may apply, which are the customer's responsibility. If you return items, you can check with your local customs authorities about a possible refund of the duties paid.

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returns

It's a shame you want to return something! 😕 But no problem—you can return your order within 30 days of receipt.

📌 This is how the return works:

✔ Register your return via our returns portal – there you will receive your DHL return label (valid for Germany).
✔ Items must be returned unworn, unwashed & in the original packaging .
✔ The return shipping fee of €5 will be deducted from your refund. (We carefully prepare each product, and this incurs costs—we hope you understand!)
✔ Returns from abroad: Please contact us at customercare@littlecasimir.com

💡 What we cannot take back:

✖ Products that have already been worn, washed or damaged.
✖ Products without original packaging or labels.

📌 Refunds & Processing

Once we receive your return, we'll process your refund using the original payment method. This may take a few days.

🔗 Click here to go to the returns portal

If your product is defective or has a defect , please contact us before returning it by email to customercare@littlecasimir.com with photos and a brief description so that we can find a suitable solution together.

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Hopefully this helps! 💛 If you have any questions, feel free to contact us. 😊