Shipment
We try to ship orders received by 11:00 a.m. Monday through Friday the same day. 🎁📦
As soon as your package is on its way, you'll receive a shipping confirmation with a tracking link so you can track exactly when your order will arrive. Delivery to Packstations is available.
📍 Shipping costs & delivery times
For orders over 99 € we ship free of charge within Germany and the EU .
For international shipments , shipping is free for orders over €200 .
| country | Delivery time | Shipping costs below order value limit | Free shipping from |
|---|---|---|---|
| Germany 🇩🇪 | 2-4 working days | 4.95 € | 99 € |
| EU 🇪🇺 | 2-8 working days | 6.95 € | 99 € |
| Switzerland 🇨🇭 | 5-9 working days | 10.00 € | 200 € |
| Rest of the world 🌍 | 8-12 working days | will be charged at checkout | 200 € |
📌 Important note:
If a package is not picked up or refused, we will incur return shipping and handling costs. Unfortunately, we have to charge a fee of €12 for this. This fee may be higher for international orders.
💡 Customs & Taxes
For deliveries to non-EU countries, customs duties, taxes, or import fees may apply, which are the customer's responsibility. If you return items, you can check with your local customs authorities about a possible refund of the duties paid.
returns
It's a shame you want to return something! 😕 But no problem—you can return your order within 30 days of receipt.
📌 This is how the return works:
✔ Register your return via our returns portal – there you will receive your DHL return label (valid for Germany).
✔ Items must be returned unworn, unwashed & in the original packaging .
✔ The return shipping fee of €5 will be deducted from your refund. (We carefully prepare each product, and this incurs costs—we hope you understand!)
✔ Returns from abroad: Please contact us at customercare@littlecasimir.com
💡 What we cannot take back:
✖ Products that have already been worn, washed or damaged.
✖ Products without original packaging or labels.
📌 Refunds & Processing
Once we receive your return, we'll process your refund using the original payment method. This may take a few days.
🔗 Click here to go to the returns portal
If your product is defective or has a defect , please contact us before returning it by email to customercare@littlecasimir.com with photos and a brief description so that we can find a suitable solution together.
Hopefully this helps! 💛 If you have any questions, feel free to contact us. 😊